kg999 betting Privacy Policy

This Privacy Policy ("Policy") applies to the kg999 betting platform and all related services. When you visit our website, create an account, make a deposit or use any of our services, the terms of this Policy become binding on you. We ask that you read this Policy carefully.

kg999 betting provides services only to individuals aged 21 or older. Collecting or processing information from minors is strictly prohibited. Our Terms and Conditions apply together with this Policy.

1. Information We Collect

1.1 Information You Provide Directly

When you register on our platform or use our services, we collect the following information:

• Full name, date of birth and national ID number (for identity verification)
• Email address and mobile number
• Residential address
• Payment details — such as bKash, Nagad, Rocket or bank account information
• Username and password (stored in encrypted form)

1.2 Automatically Collected Information

When you use the website, certain information is collected automatically for technical reasons:

• IP address and browser type
• Device information (model, operating system)
• Time spent on the site and pages visited
• Login times, betting history and transaction records
• Cookie and local storage data

1.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may at times collect information from trusted third-party verification services. These third parties operate under appropriate legal frameworks.

2. How We Use Your Information

kg999 betting uses your information for the following legitimate purposes:

Purpose	Description
Account Management	To verify registration, secure login and manage your account
Payment Processing	To complete deposits, withdrawals and transactions and to maintain financial security
Identity Verification	To complete the KYC (Know Your Customer) process and prevent misuse
Customer Support	To resolve your issues and improve service quality
Responsible Gaming	To identify unusual behaviour and provide necessary support
Legal Obligations	To comply with regulatory instructions and applicable laws
Technical Improvement	To analyse and improve the performance of the website and app

We never sell your information to advertising third parties or use it beyond its original purpose.

3. Information Sharing and Third Parties

3.1 Permitted Disclosure of Information

In limited circumstances we may share your information with third parties:

• Payment Processors: Only the necessary information is shared to complete transactions via bKash, Nagad, Rocket or a bank
• Technology Partners: Game studios and software providers receive limited information solely for running games
• Legal Authorities: Information may be provided to the relevant authorities when required by a court order or legal obligation
• Fraud Prevention: To assist investigations related to money laundering or other financial crimes

3.2 Prohibited Disclosure of Information

Under no circumstances will we disclose your information in the following situations: sale to advertising companies or data brokers; use for marketing purposes without your consent; and transfer to any unauthorised third party.

4. Data Storage and Security Measures

4.1 Security Technology

kg999 betting follows the highest industry technical standards to protect your information. SSL encryption is used on the website and app to prevent third-party access during data transfer. Passwords are stored using strong hashing algorithms and are never kept in a directly readable form.

• 256-bit SSL/TLS encryption protocol
• Firewall and intrusion detection system
• Regular security audits and vulnerability testing
• Two-factor authentication (OTP) system
• Restricted staff access — permissions granted on a need-to-know basis

4.2 Data Retention Period

Your information is retained for as long as your account is active. Even after an account is closed, financial transaction and identity verification records may be kept for a set period as required by legal obligations. Once that period ends, the information is securely deleted.

5. Cookie Policy

Cookies and similar technologies are used on the kg999 betting website. Cookies are small text files stored in your browser.

Cookie Type	Purpose	Duration
Essential Cookies	Maintaining login sessions, security verification	Until end of session
Functional Cookies	Remembering language preferences and layout settings	30 days
Analytics Cookies	Analysing user behaviour to improve the service	1 year
Security Cookies	Fraud and bot detection	90 days

You can disable cookies in your browser settings, though doing so may limit some features of the site.

6. Your Rights

You have the following rights over your personal information:

6.1 Right of Access

You have the right to request a copy of the information we hold about you. This request can be made through our support channels.

6.2 Right of Correction

If any of your information is incorrect or has changed, let us know — we will correct it promptly. Keeping your information accurate is also important for the security of your account.

6.3 Right to Withdraw from Marketing Communications

If you no longer wish to receive our promotional emails or notifications, you can unsubscribe at any time. However, important account-related notifications cannot be turned off.

6.4 Right to Close Your Account

You may request to close your account at any time by contacting our support team. Self-exclusion or cooling-off period requests in accordance with our Responsible Gaming Policy are also part of this process.

7. Protection of Children and Minors

kg999 betting strictly enforces a 21+ age limit. We do not knowingly collect or process information from any minor. Age verification is mandatory at the time of registration. If it becomes known that a minor's information has entered our system, it will be deleted immediately and the associated account will be closed.

8. International Data Transfers

Our servers and technology partners may operate in various countries. Even if your information is transferred to another country, the protections described in this Policy will always apply. All third-party partners commit to data protection through appropriate agreements.

9. Third-Party Website Notice

The kg999 betting website may at times contain links to external sites. kg999 betting is not responsible for the privacy policies of those external sites. Please read their own privacy policies before visiting any third-party site.

10. Policy Changes and Updates

kg999 betting reserves the right to update this Privacy Policy as needed. For significant changes, we will:

• Display a notice at the top of the website
• Notify registered users by email
• Update the "Last Updated" date at the top of the page

Continued use of the site after changes will be taken as acceptance of the new Policy. You can find answers to more privacy-related questions in our FAQ section.